Contact Us on 01328 862388 if you have any issues
Customers need to be aware that Fakenham Racecourse Limited operates the following booking and cancellation policy in addition to those that are published by ‘The Caravan Club’ to which we are an ‘Affiliated Site’.
Bookings may be made by any of the following methods:- Direct to the reception at Fakenham Racecourse either by telephone, during normal office hours, or by post. A downloadable booking form is available via our website at www.fakenhamraceourse.co.uk or you can contact us via e-mail at email@example.com at any time.
A non-refundable deposit is required when bookings are made, with the exception of online bookings (see below). The deposit shall be at least £10, (£25 for peak season periods) or 20% of the complete booking fee, whichever is the greater. The deposit shall be deducted from the balance of the booking fee which will be payable upon arrival at the site.
Online bookings can be made via our website by fully completing the booking details in all required fields. Full payment is expected for any period booked with us online at the time of booking.
If it becomes necessary for any booking to be cancelled please give as much notice as possible to allow the opportunity for your pitch/room to be re-let. Fakenham Racecourse Limited does not operate a refund policy for cancelled bookings. However, should a booking need to be cancelled Fakenham Racecourse Limited will allow any monies already paid to be put towards any subsequent period booked with us within a two year period of the original booking dates.
The management will take into consideration any circumstance of the curtailment of any stay at Fakenham Racecourse. As a general rule, monetary refunds will not be made. Site vouchers, for future use towards any stay at Fakenham Racecourse only, may be given in compensation and shall remain valid for a period of two years from the date of issue.
As Fakenham Racecourse Limited operates the above booking terms and cancellation policy, customers are strongly advised to take out their own private holiday insurance which may provide compensation for cancellation of any holiday booking. Fakenham Racecourse Limited does not provide holiday insurance cover for any stay at Fakenham Racecourse.
Please click on a pitch number to select it.
Pitch numbers in white circles (e.g. ) are available.
Pitch numbers in red circles (e.g. ) are unavailable.